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In-Person FAQ

In-Person FAQ

Are all Gateway campuses open for weekend services?
Yes, all of our campuses are open for in-person services!

How many attendees are allowed in the auditorium?
We are following current state guidelines. To maintain safe physical distancing, we are asking everyone to keep two seats between parties. We also have special seating areas for those who prefer a bit more space. We will continue to monitor state guidelines to ensure the health and well-being of our congregation, staff, volunteers, and communities.

Do I need to register to attend the service?
Adults do not need to register to attend the service, but children’s ministry registration is required.

What if I’m not comfortable coming to a service yet?
That is okay! We know everyone has a different level of comfort, so please do what you feel is best for you and your family—whether that’s watching at home or joining us in person. If you are looking for some fellowship while watching church but aren’t comfortable coming to a service just yet, we encourage you to host a Watch Party with friends or family!

Is everyone required to wear a mask during services?
Masks are not required for those attending our weekend services in the Dallas–Fort Worth Metroplex; however, at our Jackson Hole Campus, masks are required while moving to and from your seat. Gateway Kids team members will wear masks while working in children’s ministry (see our Kids FAQ). When you come to church, we encourage you to keep in mind the comfort level of those around you. If you approach someone wearing a mask, consider wearing one too. We’ll have masks available if you’d like one.

Do I need to register for children’s ministry?
Yes, registration is required for children’s ministry (birth through sixth grade). To learn more and sign up, visit our registration page. And if you’re joining us online, explore our Kids page for fun and engaging videos designed for each age group.

Will my temperature be taken as I enter the campus?
No. However, we are asking everyone to self-screen at home. If you have a fever of 100 degrees or above, a cough or sore throat, shortness of breath, or contact with anyone confirmed to have COVID-19 (in the past 14 days), please stay home and worship with us online.

How are the facilities cleaned and prepared for worship services?

  • Extensive cleaning and disinfecting procedures take place campus-wide before, during, and after every service.
  • Our services and guest interactions are intentionally touch-free (e.g., no hugs or handshakes for now).
  • Per state guidelines, there is more empty space between parties seated in the auditorium.
  • Hand sanitizer stations are available at entries and exits as well as throughout the building.

Can I still receive prayer at the service?
Yes, we want to pray for you! At the end of service, we have a time of corporate prayer, and our prayer team is available to pray with you in an area set up for safe physical distancing. You can also text your prayer request to 71010, and we can connect with you digitally for personal prayer.

Can I still give my tithe or offering at the campus?
Yes, and you can also give online at or through the Gateway Church App.

Are campuses open for other activities during the week?
Weekday activities are returning on a case-by-case basis as we continue adhering to Governor Abbott’s state guidelines. For the latest updates on what’s happening, join your campus Facebook group.

Are the café and bookstore open?
Yes, the café and bookstore are now open! For other Gateway resources, you can visit

Is my small group allowed to meet?
Yes! Because your safety is important to us, it is recommended that in-person groups be limited to 10 people and group leaders will encourage members to follow CDC guidelines (e.g., handwashing, physical distancing, staying home if sick). Groups can also continue to meet virtually.

Are Gateway ministry trips and other local or regional outreach initiatives still happening?
Yes, Gateway ministry trips are returning on a case-by-case basis. View upcoming trips and contact trip leaders for more information. For opportunities to serve locally, text CONNECT to 71010, visit our Connect page, and stay up to date in your campus Facebook group.