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Reopening FAQ

Reopening FAQ

Are all Gateway campuses open for weekend services?
Yes, all of our campuses are open for in-person services!

How many attendees are allowed in the auditorium?
Current state guidelines say 50% capacity is allowed, but to maintain safe physical distancing, we will be at approximately 25% of our normal capacity and asking everyone to keep two seats between parties. We will change capacity and seating requirements as state regulations change.

How long will the limited capacity be enforced?
As long as our state-elected officials are recommending. We will continue to limit capacity to ensure the health and well-being of our congregation, staff, volunteers, and communities.

Do I need to register to attend the service?
Adults do not need to register to attend the service, but children’s ministry registration is required.

What if I’m not comfortable coming to a service yet?
That is okay! We know everyone has a different level of comfort, so please do what you feel is best for you and your family—whether that’s watching at home or joining us in person. If you are looking for some fellowship while watching church but aren’t comfortable coming to a service just yet, we encourage you to host a Watch Party with friends or family!

Is everyone required to wear a mask during services?
Please wear a face mask to and from your seat. (You may remove it while seated if you are unable to keep it on during the length of the service.) If you forget to bring one, we will have masks available!

Will my temperature be taken as I enter the campus?
No. However, we are asking everyone to self-screen at home. If you forget, we will have self-serve temperature stations on site. If you have a fever of 100 degrees or above, a cough or sore throat, shortness of breath, or contact with anyone confirmed to have COVID-19 (in the past 14 days), please stay home and worship with us online.

How are the facilities cleaned and prepared for worship services?

  • Extensive cleaning and disinfecting procedures take place campus-wide before, during, and after every service.
  • Our services and guest interactions are intentionally touch-free (e.g., no hugs or handshakes for now).
  • Per state guidelines, there is more empty space between parties seated in the auditorium.
  • Hand sanitizer stations are available at entries and exits as well as throughout the building.

Is children’s ministry available?
Yes, in-person children’s ministry for ages birth through sixth grade is available at select campuses. To learn more and sign up, visit our registration page. And if you’re joining us online, explore our Kids page for fun and engaging videos designed for each age group.

Can I still receive prayer at the service?
Yes, we want to pray for you! At the end of service, we have a time of corporate prayer, and our prayer team is available to pray with you in an area set up for safe physical distancing. You can also text your prayer request to 71010, and we can connect with you digitally for personal prayer.

Can I still give my tithe or offering at the campus?
Yes, and you can also give online at or through the Gateway Church App.

Are campuses open for other activities during the week?
Weekday activities are returning on a case-by-case basis as we continue adhering to Governor Abbott’s state guidelines. For the latest updates on what’s happening, join your campus Facebook group.

Are the café and bookstore open?
Yes, the café and bookstore are now open! For other Gateway resources, you can visit

Is my small group allowed to meet?
Yes! Because your safety is important to us, it is recommended that in-person groups be limited to 10 people and group leaders will encourage members to follow CDC guidelines (e.g., handwashing, physical distancing, staying home if sick). Groups can also continue to meet virtually.

Are Gateway ministry trips and other local or regional outreach initiatives still happening?
Yes, Gateway ministry trips are returning on a case-by-case basis. View upcoming trips and contact trip leaders for more information. For opportunities to serve locally, text CONNECT to 71010, visit our Connect page, and stay up to date in your campus Facebook group.